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Stand Back and Watch: The Impact of Ongoing Usability Testing

Carter, Sunshine and Peterson, Jeff and Fransen, Jan (2015) Stand Back and Watch: The Impact of Ongoing Usability Testing. In: ELUNA 2015, May 5 - 8, 2015, Minneapolis, Mn.

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In December of 2013, University of Minnesota Libraries launched MNCAT Discovery, our implementation of Primo + Primo Central, as the Libraries' default search. In May of 2014 we conducted formal usability testing in the University's Usability Lab. Our findings led to user interface adjustments, normalization rule changes, and cases opened with Ex Libris. But we can't afford the time and effort required for such extensive testing as frequently as we would like. So in conjunction with the Libraries' Web Development unit and Web Presence Management Group, we're experimenting with informal "guerrilla usability testing" of our sandbox and production environments. We'll share information about our usability testing process as well as our findings.

Item Type:Conference or Workshop Item (Paper)
Event Title:ELUNA 2015
Divisions:ELUNA Conference Proceedings
ID Code:1289
Deposited On:22 May 2015 17:55
Last Modified:24 Jul 2016 17:36

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