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Territory Folks Should all be Pals: Qualitative Use of Search Logs to Improve Confidence in and Communication about a Library Discovery Service

McNulty, Thomas and Owens, Emily and Baggett, Mark and Ghaphery, Jimmy (2016) Territory Folks Should all be Pals: Qualitative Use of Search Logs to Improve Confidence in and Communication about a Library Discovery Service. In: ELUNA 2016 Annual Meeting, May 1-6, 2016, Oklahoma City, OK USA.

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Abstract

The efficacy of library discovery tools can be a contentious topic within libraries. This presentation will describe the use of Primo search logs as a vehicle to encourage constructive conversations across departments in two different university research libraries (University of Tennessee and Virginia Commonwealth University). In particular this project aimed to bring together systems and public service librarians in order to improve communication across departments and the library discovery system itself. Results from each institution will be presented and compared along with ideas future research.

Item Type:Conference or Workshop Item (Paper)
Event Title:ELUNA 2016 Annual Meeting
Subjects:General Topics
MetaLib
Primo
Divisions:ELUNA Conference Proceedings
ID Code:1332
Deposited By:INVALID USER
Deposited On:07 Jun 2016 20:56
Last Modified:08 Jun 2016 00:09

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