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Summon, serendipity and scholarly success: Improving the user experience with discovery

DeJonghe, Jennifer and Sonsteby, Alec (2017) Summon, serendipity and scholarly success: Improving the user experience with discovery. In: ELUNA 2017 Annual Meeting, May 10-12, 2017, Schaumburg, Illinois.

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Abstract

Since implementing Summon as a discovery tool, librarians at Metropolitan State University have shifted the way we teach information literacy courses, approach collection development, and conduct reference interviews. Through usability testing, user interviews, and usage statistics, we are able to see how there has been a change in the way patrons approach our collections and the way they seek and find answers to their questions. By learning to recognize and work with the strengths of web scale discovery, we can help create a more positive search experience for students of all levels.

Item Type:Conference or Workshop Item (Other)
Event Title:ELUNA 2017 Annual Meeting
Subjects:Summon
Divisions:ELUNA Conference Proceedings
ID Code:1551
Deposited By: Al Cornish
Deposited On:12 Jun 2017 15:16
Last Modified:12 Jun 2017 15:16

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