Database workflows: a diagram for success

Abstract

Bryan S. Vogh, Head of Systems, University of Wisconsin, Eau Claire; Hans F. Kishel, Reference Librarian, University of Wisconsin, Eau Claire.

There was an identified lack of understanding of the MetaLib and Voyager workflows at the McIntyre Library. A task force was created to identify issues in the process of testing, acquisition, maintenance and removal of database resources. After creating diagrams of the workflows the following key issues were identified: refinement and clarification of staff roles was needed and that clear communication is needed to succeed in moving a database through its life cycle. Attendees will learn strategies that were employed to increase communication and how diagramming allowed the staff to understand and improve the workflows.