Using on-shelf holds instead of callslips for branch to branch lending

Abstract

The University of Montana Libraries' goal was to make the process of requesting material from the OPAC as easy as possible. This meant that we didn't want the user to have to decide between placing a hold or placing a call slip to request any item that was desired. One choice- one result was the goal. This presentation will show how the library setup the voyager on-shelf holds feature to be used as a request mechanism for branch to branch material requests, on-shelf requests, in library requests and others. I will show the reports that are used to pull items from the shelves, go over the circulation process, show how each branch responds, and cover the pros and cons of serving your patrons in this manner.