@inproceedings{eluna309,
           title = {Who Needs Recall: Linking to ILL from the Catalog},
           month = {July},
            year = {2008},
       booktitle = {ELUNA 2008},
          author = {Lingley, Dean and Diaz, Noel and Ward, Sue},
        abstract = {Dean Lingley, Senior System Administrator, Purdue University; Noel Diaz, Senior Network Administrator, Purdue University; Sue Ward, Head, Access Services, Purdue University.

To enhance patron satisfaction, Purdue decided to eliminate the recall function from the OPAC. Replacing it instead with a Javascript created hyperlink to the ILLIAD ILL system. The link is only displayed when certain specific criteria are met on the display page. The audience will learn how to implement a similar link in their catalog, and will hear about some marketing and public service issues they may want to consider when implementing such a solution. },
             url = {https://documents.el-una.org/id/eprint/309/}
}