TY  - CONF
TI  - Who Needs Recall: Linking to ILL from the Catalog
Y1  - 2008/07/31/
A1  - Lingley, Dean
A1  - Diaz, Noel
A1  - Ward, Sue
AV  - restricted
ID  - eluna309
UR  - https://documents.el-una.org/id/eprint/309/
M2  - Long Beach, Ca.
T2  - ELUNA 2008
N2  - Dean Lingley, Senior System Administrator, Purdue University; Noel Diaz, Senior Network Administrator, Purdue University; Sue Ward, Head, Access Services, Purdue University.

To enhance patron satisfaction, Purdue decided to eliminate the recall function from the OPAC. Replacing it instead with a Javascript created hyperlink to the ILLIAD ILL system. The link is only displayed when certain specific criteria are met on the display page. The audience will learn how to implement a similar link in their catalog, and will hear about some marketing and public service issues they may want to consider when implementing such a solution. 
ER  -