TY - CONF M2 - Massachuesetts Institute of Technology, Cambridge, MA AV - public TI - Training, Public Services and User Education Topical Discussion Notes UR - https://documents.el-una.org/id/eprint/65/ T2 - North American Aleph User Group Fifth Annual Meeting A1 - Arndt, Theresa Y1 - 2004/06/15/ ID - eluna65 ER -