eprintid: 2824
rev_number: 8
eprint_status: archive
userid: 47
dir: disk0/00/00/28/24
datestamp: 2026-06-24 21:29:26
lastmod: 2026-06-24 21:29:26
status_changed: 2026-06-24 21:29:26
type: conference_item
metadata_visibility: show
creators_name: Ferguson, Joe
creators_name: Christensen, Drew
creators_name: Bowman, Myles
title: Changing Support Needs: How to leverage institutional knowledge to facilitate better systems support
ispublished: pub
subjects: gen
divisions: eluna_conf
date: 2026-04-29
full_text_status: restricted
pres_type: other
event_title: ELUNA 2026 Annual Meeting
event_location: Los Angeles, CA
event_dates: April 27 - May 1, 2026
event_type: conference
refereed: TRUE
citation:   Ferguson, Joe and Christensen, Drew and Bowman, Myles  (2026) Changing Support Needs: How to leverage institutional knowledge to facilitate better systems support.  In: ELUNA 2026 Annual Meeting, April 27 - May 1, 2026, Los Angeles, CA.     
document_url: https://documents.el-una.org/id/eprint/2824/1/1776788458643_ELUNA_2026_Presentation.pptx