Utilizing Primo’s Custom Tile: Providing search assistance and recommender services to Library users

Abstract

Abstract: Utilizing the recently released custom tile in Primo, the Illinois team has incorporated search assistance and recommender elements into the web -scale aggregation of search results. These search assistance mechanisms can offer users suggestive prompts, guided and adaptive help, reformulation suggestions, and added links to additional sources all within the context of the user’s specific searches. The University of Illinois at Urbana-Champaign Library’s Primo custom tile provides direct link suggestions for frequent searches, searches where the user may want to be redirected to a different site (LibGuides topics), providing a link to e-journal title matches for searches that match on a journal title, and access to searches against the Illinois Consortia Statewide Online Catalog. This presentation will describe how UIUC Library incorporated the Primo custom tile into providing context-specific search assistance into our web -scale discovery service.