People, Resources, Investment, Maintenance + Organization: The Software Lifecycle and Your Institution

Abstract

The successful implementation of Primo is just the beginning of your “search and discovery” journey. You need to apply a constant mix of people, resources, investment, maintenance, and organization. Staff will wear various hats as they chart your journey to a better user experience. As members of the Emory University Libraries’ Search and Discovery Team, we’ll share our recent experiences with Primo, discussing the strategies, relationships, and technologies we’ve found helpful to our work. Our big picture conversation will focus on the functional waypoints our work revolves around, including the user interface, maintenance, datasources, and search functionality.