ELUNA Document Repository

Talk Back: Summon / 360 Q&A

Bailey, Annette and Drescher, Judy and Sidman, Angela and Cook, Brent and Neuwirth, Eddie (2017) Talk Back: Summon / 360 Q&A. In: ELUNA 2017 Annual Meeting, May 10-12, 2017, Schaumburg, Illinois.

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In theater, a 'Talk Back' is a lightly moderated session held post-performance where an audience can ask the cast members and directors questions about what they just saw. Here, that audience is our customer base. This customer-driven event facilitates an open exchange of questions and ideas between our Summon and 360 communities and Ex Libris Product Management. Think of it as a live version of what often occurs on our listserv, as the session will offer a unique opportunity to interact in real time with both our peers and our vendor. As the first in what is anticipated to be an annual event, the questions that fuel this discussion were contributed directly from the Summon and 360 Communities and are representative of North American and International customers.

Item Type:Conference or Workshop Item (Other)
Event Title:ELUNA 2017 Annual Meeting
Divisions:ELUNA Conference Proceedings
ID Code:1517
Deposited By: Al Cornish
Deposited On:26 May 2017 00:04
Last Modified:02 Jun 2017 02:44

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