Gaining insights through Summon logs

Abstract

At Marist College we have used the Summon Usage module to provide insights about library usage Librarians in Public Services and Collection Development. In additional to providing standard information about the number of searches and facets applied, the Summon Usage module can be used to glean information about such things as the impact of bibliographic instruction, interaction between LibGuides and Summon, and known item searches. All the examples given will use the tools native to the Usage module. It will explore interesting ways of using the Usage Module Reports such as the "Top Queries" search box, or drilling down into the "Referring Source" report to observe how different parts of the Library website interact with Summon. It will also discuss sharing this information with Reference and Instructional Librarians using an internal blog. Observations about the new Usage Module (Oracle Business Intelligence) will be shared as well.