Alma and developing student employee roles and workflow

Abstract

At Rod Library we rely on student employees to perform many tasks. Understanding the roles needed, searching Alma, and configuring the display can result in a more efficient workflow by reducing errors and keystrokes. Migrating from Millennium has caused staff to reconstruct the student employees' work processes and re-think many of the tasks; exploring and understanding roles and how the basic search strategy impacts the process is a key to developing an efficient process. Opportunity for questions and sharing of processes follows presentation.