Activities

NAAUG Enhancement Request Process

NAAUG Enhancement Working Groups

Charge

The NAAUG Enhancement Working Groups will be appointed on an annual basis with a mix of experienced and new volunteers. An attempt will be made to represent as many sites as possible and to balance representation so no one institution has influence above the others.

Each Working Group will be charged to identify the top enhancements desired to the functional module to which they are assigned. Each enhancement will contain a NAAUG tracking number, a descriptive title and a clear and concise description of the enhancement requested as well as concise examples. The requests should be descriptive rather than proscriptive (i.e., they need to describe the desired result, not the process the system must use to achieve that result).

Using the listserv assigned to the Working Group, the WG shall use a process to first identify needed enhancements, clarify and describe the request and prioritize the request among the others the WG is submitting. Liaison(s) from ICAU shall be non-voting members of the Working Group and will help coordinate requests for enhancement to the functional module from the international Aleph community. Liaisons from Ex Libris shall advise on the feasibility of the request, shall verify that the function is not already available, under development, or in an existing contract.

The Working Group may use a combination of the requests developed in previous years and new requests that devolve from everyday use of the system. Requests shall be limited to a single function rather than a whole family of functions.

The Working Group will submit the specified number of prioritized requests by the deadline established by the Steering Committee and the Enhancement Coordinator(s). The Working Group will also have an opportunity to react to the response from Ex Libris after development points have been assigned and a solution proposed.