Implementing Primo: a Holistic Approach

Abstract

During the summer of 2011, Tulane University moved its ILS, OpenURL link resolver, and federated search servers to the cloud. While we were working on the move to the cloud, we also started our implementation of Primo. With so many projects going on at the same time, we had to involve a large group from across the library in order to get Primo live by the start of the fall semester. In this presentation we will talk about how we organized the overall project in coordination with the move of our other systems, the tasks involved, our customizations for the user interface and the Back Office, marketing and publicity considerations, training, and what we’ve learned from usability testing. We will also discuss what proceeded as planned, problems and issues that arose, and give suggestions so others can learn from our experiences.